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PRIVACY POLICY

This Privacy Policy describes how Study From UAE collects, uses, stores, and shares your personal data.
Our objective is to provide a secure, transparent, and user-friendly platform to help international students explore and
apply to educational opportunities in the UAE.
INFORMATION We Collect

We collect data in the following ways:

A. Personal Information
  • Full Name
  • Email address and phone number
  • Country of residence/nationality
  • Date of birth
  • Educational background and academic interests
  • Uploaded documents (e.g., transcripts, passport scans, CVs)
B. Technical & Usage Information
  • IP address, browser type, and device model
  • Pages visited and time spent on the site
  • Login timestamps and interaction logs
  • Referral links and click tracking
C. Cookies and Tracking Technologies
  • Session and persistent cookies
  • Third-party tracking (e.g., analytics or ad tools)
How We Use Your Data

We process your information for the following purposes:

  • Matching you with suitable programs, universities, and scholarships
  • Enabling personalised tools like cost calculators, quizzes, and document checklists
  • Communicating application and visa updates
  • Improving our services and website functionality
  • Sending marketing communications (only if consent is given)
  • Maintaining account security and platform integrity
Legal Basis for Processing

Depending on the context, we process data based on:

  • Your explicit consent
  • Our contractual obligation to deliver services
  • Our legitimate interest in improving user experience and platform performance
  • Legal compliance, including anti-fraud and security mandates
Data Retention

We retain personal data only as long as necessary to fulfil its purpose or comply with legal requirements. After this period, your data is deleted or anonymised.

Data Sharing & Third-Party Disclosure

We share personal data with:

  • Partner universities and education service providers, strictly for admission-related processes
  • Technology vendors (e.g., hosting providers, analytics services)
  • Legal authorities, only if required under law
We do not sell, lease, or rent user data to any marketing or advertising firms.
Data Protection & Compliance
UAE Personal Data Protection Law (PDPL)

Study From UAE adheres to the UAE Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data. Under this law:

  • Data is collected with informed consent
  • Sensitive data (e.g., passport copies) is protected with encryption and restricted access
  • You may request correction, deletion, or transfer of your data
  • We conduct Privacy Impact Assessments for new tools or features
GDPR Alignment

Although GDPR is a European regulation, we voluntarily align with its standards to ensure global trust. This includes:

  • Data minimisation: We only collect what we need
  • Right to access: You can request a copy of your stored data
  • Right to erasure: You can request that we delete your data
  • Right to object: You can opt out of marketing communications
  • Data portability: You can ask for your data in machine-readable form
You can exercise your rights at any time by emailing support@studyfromuae.com.