At Study From UAE, your privacy and trust are paramount. This Legal & Compliance page outlines our commitment to protecting your personal data, our compliance with applicable data protection laws (including UAE PDPL and GDPR-aligned standards), and the terms that govern your use of our platform. Please read this document carefully to understand your rights and responsibilities as a user.
Privacy Policy
Overview
This Privacy Policy describes how Study From UAE collects, uses, stores, and shares your personal data. Our objective is to provide a secure, transparent, and user-friendly platform to help international students explore and apply to educational opportunities in the UAE.
1. Information We Collect
We collect data in the following ways:
A. Personal Information
- Full Name
- Email address and phone number
- Country of residence/nationality
- Date of birth
- Educational background and academic interests
- Uploaded documents (e.g., transcripts, passport scans, CVs)
B. Technical & Usage Information
- IP address, browser type, and device model
- Pages visited and time spent on the site
- Login timestamps and interaction logs
- Referral links and click tracking
C. Cookies and Tracking Technologies
- Session and persistent cookies
- Third-party tracking (e.g., analytics or ad tools)
2. How We Use Your Data
We process your information for the following purposes:
- Matching you with suitable programs, universities, and scholarships
- Enabling personalised tools like cost calculators, quizzes, and document checklists
- Communicating application and visa updates
- Improving our services and website functionality
- Sending marketing communications (only if consent is given)
- Maintaining account security and platform integrity
3. Legal Basis for Processing
Depending on the context, we process data based on:
- Your explicit consent
- Our contractual obligation to deliver services
- Our legitimate interest in improving user experience and platform performance
- Legal compliance, including anti-fraud and security mandates
4. Data Retention
We retain personal data only as long as necessary to fulfil its purpose or comply with legal requirements. After this period, your data is deleted or anonymised.
5. Data Sharing & Third-Party Disclosure
We share personal data with:
- Partner universities and education service providers, strictly for admission-related processes
- Technology vendors (e.g., hosting providers, analytics services)
- Legal authorities, only if required under law
We do not sell, lease, or rent user data to any marketing or advertising firms.
Data Protection & Compliance
UAE Personal Data Protection Law (PDPL)
Study from UAE adheres to the UAE Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data. Under this law:
- Data is collected with informed consent
- Sensitive data (e.g., passport copies) is protected with encryption and restricted access
- You may request correction, deletion, or transfer of your data
- We conduct Privacy Impact Assessments for new tools or features
GDPR Alignment
Although GDPR is a European regulation, we voluntarily align with its standards to ensure global trust. This includes:
- Data minimisation: We only collect what we need
- Right to access: You can request a copy of your stored data
- Right to erasure: You can request that we delete your data
- Right to object: You can opt out of marketing communications
- Data portability: You can ask for your data in machine-readable form
You can exercise your rights at any time by emailing support@studyfromuae.com.
Terms & Conditions
These Terms & Conditions apply to all visitors and registered users of StudyfromUAE.com.
1. Platform Use
By accessing this site, you agree to use it only for lawful purposes related to exploring higher education in the UAE. You must not use this site to:
- Upload harmful or misleading information
- Attempt unauthorised access to our systems
- Disrupt the functionality or services provided
2. User Accounts
If you create an account:
- You are responsible for keeping your login credentials confidential
- You agree to provide accurate and truthful information
- You will update your profile if your details change
3. Intellectual Property
All website content, including text, graphics, logos, icons, tools, and downloadable documents, is the property of Study from UAE or its licensors. You may not:
- Reproduce or distribute content without permission
- Use our tools for commercial purposes without consent
4. Service Limitations
We strive to maintain accuracy in university listings, visa information, and scholarship availability. However, Study from UAE is not liable for:
- University policy changes
- Visa law amendments
- Denial of admission or visas by third parties
5. External Links
Our site may contain links to third-party websites (e.g., partner universities, government portals). We are not responsible for the content or privacy practices of these external sites.
6. Modifications to Terms
Study from UAE may update these Terms & Conditions periodically. Continued use of the website after updates constitutes your acceptance of the new terms.
Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide a smooth, customised user experience.
Why We Use Cookies
- Essential Cookies: Enable basic features like login and page navigation
- Performance Cookies: Collect data on how visitors use the site (e.g., Google Analytics)
- Functionality Cookies: Remember your settings and preferences
- Advertising Cookies: Support the display of relevant third-party educational promotions
Managing Your Cookies
You may choose to:
- Accept all cookies
- Customise cookie settings via our banner or your browser
- Disable cookies entirely (this may affect website functionality)
We respect "Do Not Track" browser settings and will not use non-essential cookies without consent.
Contact Us
If you have any questions, requests, or concerns regarding data privacy, terms of use, or legal compliance, please contact us at:
Email: info@studyfromuae.com
Phone (optional): +91-8035317300
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